FAQ's

Yes, a plan manager should provide regular reports and statements to you and your nominated support. 

When a plan manager has identified overspend or underspend, the plan manager should advise you as soon as possible, regardless of reporting frequency. 

Plan managers should work with you to reduce any potential for plan overspend. This will involve regular reporting of plan managed budgets as outlined in the NDIS Guide to Plan Management. 

Your plan manager should discuss with you effective and efficient ways to utilise approved funds. 

If your NDIS plan funds are being spent faster than anticipated and there is a risk that funds will be exhausted before your next review, your plan manager should discuss this with you. 

From 1 July 2020, plan managers can claim for supports not delivered in person. This includes travel costs incurred to deliver supports.

More information is in the Price Guide and Support Catalogue 2020–21.

Escape Support Services Pty Ltd does not share confidential client information without informed consent. Prior to a client, Participant and/or Representative providing their consent they must always be notified that their information may be shared with other organisations (and why). Information that is shared with other organisations without informed consent will be de-identified in order to protect the privacy of the client, Participant and/or Representative.

The NDIS provides funding to participants for supports and services aimed at increasing their independence, inclusion, and social and economic participation.

Supports funded by the NDIS need to:

  • Be related to the participant’s disability;
  • Not include day-to-day living costs that are not related to a participant’s disability support needs;
  • Represent value for money; and
  • Be likely to be effective and beneficial to the participant.
The NDIS generally don’t fund the basic cost of the activities that everyone would be expected to pay for like entry fees, registration and membership fees.

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